LifeMIles e-Store

Your One-Stop Online Flooring Store

Shipping Policy
All deliveries are curbside deliveries; drivers are unable to enter your home. Be prepared to help offload the product from the truck. The individual cartons usually weigh about 35 lbs, but some can weigh up to 55 lbs each. You need to consider accessibility to your street or driveway when choosing the residential delivery option, as orders are typically shipped via full-size semi trucks. In the event that the delivery truck cannot get to your home, your order will need to be transferred to a smaller truck, if one is available (additional fees may apply, these will be paid directly to the carrier). If a smaller truck is not available, you will be asked to pick up the items at the trucking terminal. Residential delivery fees that have been paid cannot be refunded if this occurs. Tax Policy
If you are buying for resale, or are tax exempt for other reasons, you must fax a tax exempt form with each order to prove tax exempt status. Payment Policy
We accept Visa and MC. Return Policy
The minimum carton return amount is four. If you have three or fewer cartons left over, keep in storage. Extra materials are handy for repairs, should you need them. Otherwise, you may return or exchange four or more unopened, resalable items to any iFLOOR store within 15 days after shipment or will call availability, some restrictions apply. Please contact us for a return authorization number and shipping instructions. You are responsible for all original shipping and freight costs. WE do not accept accessories such as trim, adhesives, non-featured underlayments, moldings, cleaning materials or promotional and clearance items for return.